Chocolate Jacket

Our dedicated Customer Care team is always here to assist you in any way we can. From our exclusive range of stylish clothing and jackets to advice on returns, shipping, or processing your order, we are here for you.

You can also get in touch by:

• Email: allbodypk@gmail.com
• Phone: +92 310 7663936

Let me know if you’d like to add or adjust any details!

Exchange & Return Policy

Exchange Policy
Products purchased from All Boy can be exchanged within 14 days of delivery under the following conditions:

• The item(s) is faulty, damaged, or defective at the time of delivery.
• The item(s) does not match the original specifications of the product or is different from what was ordered.

You must notify us within 3 days of delivery by contacting us via:

• WhatsApp: +92 310 7663936
• Email: allboypk@gmail.com

In case of a dispute, photographic evidence of the defective or incorrect item must be shared within 14 days of purchase to initiate the exchange process.

Scenarios Where Returns & Exchanges Cannot Be Processed:

• Requests made outside the specified time frame.
• Products damaged due to misuse or tampering.
• Missing items such as tags, labels, packaging, or accessories.
• Undergarments cannot be exchanged or returned without original packaging.

Returns Policy

1. When Are Returns Accepted?
Returns are accepted only under the following conditions:

• The customer received a defective or faulty item.
• The wrong item was shipped by All Boy.

2. How Do I Request a Return?
You must notify us within 3 days of delivery by contacting our customer service. Returns are entertained only if the product is damaged or incorrect.

3. Timeframe for Returns
The deadline for all returns is 3 calendar days from the delivery date.

4. Return Shipping Charges
If you received a wrong or damaged article, you will need to send the parcel back to our warehouse, and we will cover the shipping charges.

5. Refund Process
Once the return is approved:

• You will receive a refund via a Coupon or directly in your account.
• Refunds to your account will be processed within 7-10 business days.

6. Shipping Costs on Returns
We do not refund shipping costs, even if all items in an order are returned.